Privacy Policy — How pjk0 Protects Your Data
At pjk0, the privacy and security of our players' personal information is a fundamental commitment. This Privacy Policy explains in plain, formal English exactly what data we collect, why we collect it, how it is stored and protected, who we may share it with, and what rights you hold as a registered player on our platform.
SSL Encryption on All Data
All data transmitted between your device and pjk0's servers is protected by industry-standard 256-bit SSL encryption. This ensures that your personal details, payment information, and account credentials cannot be intercepted in transit.
No Sale of Personal Data
pjk0 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate the platform, fulfill legal obligations, and improve your experience as a pjk0 player.
Right to Access & Correct
You have the right to request a copy of the personal data pjk0 holds about you at any time, and to request corrections to any inaccurate information. Submit requests to [email protected] and we will respond within 30 calendar days.
KYC & Payment Data
Identity and payment verification data — including NID copies, bKash account screenshots, and bank statements — are stored on secured servers and used solely for KYC compliance and fraud prevention purposes. We do not share this data with advertisers.
Transparent Cookie Use
pjk0 uses essential, functional, and analytics cookies to operate the platform and understand how players use the site. You can manage non-essential cookie preferences at any time via your browser settings. Essential cookies cannot be disabled.
Right to Deletion
Subject to our legal retention obligations, you may request that pjk0 delete your personal data upon account closure. Certain data — such as transaction records and KYC documents — must be retained for a minimum period under applicable regulations before deletion is possible.
1. Data We Collect
pjk0 collects personal data that is necessary for the lawful operation of our platform. We collect data directly from you when you register an account, verify your identity, make a deposit or withdrawal, contact support, or interact with our betting and gaming services. We also collect certain data automatically when you visit or use the pjk0 platform, such as device and browser information, IP address, and session activity logs.
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, National Identity Card (NID) number, passport number, profile photo | Provided by you at registration and KYC verification |
| Contact Data | Email address, Bangladeshi mobile number, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Provided by you at registration |
| Financial Data | bKash / Nagad / Rocket account numbers, Visa/Mastercard last-4 digits, deposit and withdrawal transaction history, BDT account balance records | Provided during deposit/withdrawal; generated by platform transactions |
| Verification Documents | Scanned or photographed copies of NID, passport, driver's licence, utility bills, bank or mobile wallet statements | Uploaded by you during KYC verification process |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, login history | Collected automatically when you access pjk0.net |
| Behavioural Data | Pages visited, games played, bets placed, sports markets viewed, bonus offers claimed, time spent per session | Collected automatically via platform analytics and cookies |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Generated when you contact pjk0 support |
2. How We Use Your Data
pjk0 processes your personal data only for the specific, legitimate purposes set out below. We do not process your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent or as otherwise required by applicable law.
- To create and maintain your pjk0 account, verify your identity through our KYC process, and ensure that only eligible adults aged 18 and above hold active accounts on the platform.
- To process your financial transactions, including deposits via bKash, Nagad, Rocket, and Upay, and withdrawal requests back to your registered payment method, all denominated in BDT.
- To deliver the core services of the platform, including cricket betting on BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures, live casino games, slots, and associated promotional offers.
- To detect and prevent fraud, money laundering, collusion, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions. Certain automated profiling is applied to transaction and betting patterns for this purpose.
- To communicate with you regarding your account status, security alerts, transaction confirmations, KYC requests, promotional offers (where you have opted in), and updates to our Terms or this Privacy Policy.
- To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements, record-keeping obligations, and cooperation with lawfully issued authority requests.
- To analyse aggregated, anonymised behavioural data to improve the performance, usability, and game/market selection of the pjk0 platform. Individual player data is not shared externally for this purpose.
- To enforce responsible gaming measures, including monitoring for problem gambling indicators, processing self-exclusion requests, and applying deposit limits or account restrictions where requested or required.
Marketing Communications
pjk0 will only send promotional emails, SMS messages, or push notifications regarding bonuses, seasonal promotions (such as BPL or IPL offers, Eid promotions, or Pohela Boishakh specials), and platform updates if you have explicitly opted in to marketing communications during registration or via your account settings. You may withdraw your marketing consent at any time by contacting [email protected] or updating your notification preferences in your account dashboard.
3. Data Sharing & Third Parties
pjk0 does not sell or rent personal data to third parties. However, to operate the platform effectively and fulfill our legal obligations, we do share specific data with carefully selected categories of third-party service providers and authorities. All third parties who receive personal data from pjk0 are contractually bound to process that data only for the purpose for which it was shared and to maintain appropriate security standards.
- Payment Processors: We share your financial transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and the card networks (Visa, Mastercard) solely to process your deposit and withdrawal requests. These providers operate under their own privacy policies and are bound by their respective regulatory frameworks.
- KYC & Identity Verification Partners: Your identity documents and verification data may be shared with third-party KYC service providers who assist us in verifying player identities and screening against sanctions and fraud databases. These providers are bound by strict data processing agreements.
- Game Content Providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive only the minimum session data necessary to deliver their game content (such as a session token and stake amount). They do not receive your full identity profile or payment details.
- Analytics & Platform Performance: Anonymised and aggregated usage data may be shared with analytics service providers to help us understand platform performance and player engagement patterns. Individual player identities are never included in these analytics data transfers.
- Legal Authorities: Where required by a lawfully issued court order, regulatory directive, or investigation by a competent authority, pjk0 will disclose player data as legally mandated. We will notify affected players of such disclosures to the extent permitted by law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of pjk0's assets, player personal data may be transferred to the acquiring entity. Affected players will be notified in advance and given a reasonable opportunity to close their accounts before the transfer takes effect.
4. Cookies & Tracking Technologies
pjk0 uses cookies, web beacons, and similar tracking technologies to operate key platform functions, remember your preferences, and gather anonymised analytics about how players use pjk0.net. The table below describes the categories of cookies we use and the purpose of each.
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Maintain your login session, remember your language and currency preferences, enable the shopping cart functionality for deposits, and protect against cross-site request forgery (CSRF) attacks. | No — required for core platform function |
| Functional Cookies | Remember your preferred sports markets (e.g., BPL, IPL cricket), your game lobby layout preferences, and recently viewed game titles so the platform feels personalised on return visits. | Yes — via browser settings |
| Analytics Cookies | Collect anonymised data on page views, session duration, navigation paths, and game launch events to help us understand how the platform is used and where improvements can be made. | Yes — via browser settings |
| Security Cookies | Support our fraud detection systems by recording device fingerprint data and unusual access patterns that may indicate unauthorised account access or automated bot activity. | No — required for account security |
You can manage or delete cookies at any time using your browser's settings. Please be aware that disabling functional or analytics cookies will not affect your ability to use the core betting and gaming features of pjk0, but may result in a less personalised experience. Disabling essential or security cookies may impair platform functionality and prevent you from logging in or completing financial transactions.
5. Data Security & Storage
pjk0 applies a layered approach to data security, combining technical controls, organisational policies, and staff training to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following security measures are currently in place across the pjk0 platform and its supporting infrastructure.
- 256-bit SSL/TLS encryption on all data in transit between player devices and pjk0 servers. All connections to pjk0.net are enforced over HTTPS; unencrypted HTTP connections are automatically redirected.
- Encryption at rest for all databases storing personal and financial data. KYC documents are stored in encrypted object storage with access restricted to authorised compliance personnel only.
- Two-factor authentication (2FA) is available to all pjk0 players and is mandatory for all withdrawal requests above a defined threshold. Staff access to internal systems is protected by mandatory 2FA.
- Access controls and role-based permissions ensure that pjk0 staff members can only access personal data that is relevant to their specific job function. Access logs are maintained and audited regularly.
- Regular security assessments, including penetration testing and vulnerability scanning, are conducted on pjk0's infrastructure and web application to identify and remediate security weaknesses before they can be exploited.
- Data breach response procedures are maintained and tested. In the event of a data breach that poses a risk to player privacy, pjk0 will notify affected players within 72 hours of becoming aware of the breach, together with guidance on protective steps to take.
Data Storage Location
Player data collected by pjk0 is stored on secured servers. Where data is processed or stored outside Bangladesh, pjk0 ensures that appropriate contractual safeguards — such as standard data protection clauses — are in place to ensure that your data receives an equivalent level of protection regardless of where it is physically stored. pjk0 does not transfer personal data to countries that lack adequate data protection frameworks without first implementing appropriate protective measures.
6. Your Rights & Data Access
As a player registered on pjk0, you hold a number of rights in relation to the personal data we hold about you. pjk0 is committed to honouring these rights and will respond to all valid requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Right of Access
You may request a full copy of the personal data pjk0 holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared. Submit access requests to [email protected] with the subject line "Data Access Request".
Right to Rectification
If any personal data pjk0 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Note that changes to core identity fields (name, date of birth, NID number) require supporting documentation to be submitted and verified before the correction is applied.
Right to Erasure
Upon account closure, you may request that pjk0 delete your personal data. Certain data — including transaction records, KYC documents, and AML records — must be retained for the minimum statutory period before erasure is possible. pjk0 will confirm which data can be deleted immediately and which must be retained.
Right to Restrict Processing
You may request that pjk0 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and a determination is pending. During a restriction period, your data will be stored but not actively processed.
To exercise any of these rights, contact our support team at [email protected] with a clear description of your request and sufficient identification to allow us to verify your identity before processing the request. pjk0 will never charge a fee for exercising a data right unless a request is manifestly unfounded or excessive in scope.
7. Data Retention Policy
pjk0 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable legal and regulatory obligations. The retention periods set out below represent the minimum and maximum periods for which specific data categories are kept before being securely deleted or anonymised.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML compliance, dispute resolution, regulatory audit requirements |
| KYC Documents | Duration of account + 5 years post-closure | Identity verification records required under AML obligations |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping and AML regulatory requirements |
| Betting & Gaming History | 5 years from the date of each transaction | Dispute resolution, responsible gaming monitoring, fraud investigation |
| Support Communications | 3 years from the date of each interaction | Customer service quality assurance, dispute evidence |
| Technical & Log Data | 12 months from collection date | Security monitoring, fraud detection, platform diagnostics |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Evidence of lawful basis for marketing communications |
Upon expiry of the applicable retention period, personal data is either securely and permanently deleted or anonymised in a manner that prevents re-identification, at pjk0's discretion. Anonymised data may be retained indefinitely for statistical and analytical purposes.
8. Changes to This Policy
pjk0 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes to this policy — that is, changes that significantly affect how we collect, use, or share your personal data — we will notify all registered players by email to their registered address and by a prominent notice on pjk0.net for a period of not less than 14 days before the change takes effect.
- Non-material changes, such as typographical corrections, clarifications of existing practices, or minor formatting updates, may be made without prior notice. The "Last updated" date at the top of this policy will always reflect the most recent revision date.
- Your continued use of pjk0 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account by contacting [email protected] before the effective date.
- Previous versions of this Privacy Policy are archived and available on request. If you wish to review a prior version, contact our support team with the specific version number or date range you require.
- Questions, concerns, or complaints regarding this Privacy Policy or pjk0's data processing practices should be directed to [email protected]. We are committed to resolving all privacy-related queries promptly and transparently.
This Privacy Policy, together with pjk0's Terms & Conditions and Responsible Gaming Policy, forms the complete framework governing your relationship with the platform. We encourage all players to read these documents in full and to contact our support team with any questions before registering or making a deposit. Thank you for trusting pjk0 with your personal information — we take that trust seriously and are committed to safeguarding it at every level of our operation.
Your Privacy Is Protected — Play with Confidence
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